How long does it take for my order to get dispatched?

We do our best to dispatch in-stock jewellery purchases within 24 hours of receiving your paid order. Between Monday and Friday, orders are sent out by the next possible carrier collection. If an order arrives while our dispatch department is closed, it will be processed on the next working day.

We keep in stock the most popular jewellery items that we sell, but it is impossible to keep everything in stock. For example, David Ashley rings come in around 50 different sizes. Sometimes we may need to have an item made especially for you or altered to fit the size you ordered.

If the item you ordered is not in stock when you place your order, we will let you know immediately and share an estimated dispatch date. Depending upon the jewellery item(s) you order, the alternate dispatch will take place after 3-5 days or, in extreme cases, 7-10 days.